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Finances &
Assistance

If you want and need care, Keystone will make it possible

Do Not Let Finances Stand in the Way of Finding Health, Hope, and Healing

Keystone works with each of our patients to ensure finances do not hinder from getting the treatment needed.

We never require full payment up front and will gladly set up a no-interest payment plan that makes sense for your financial situation. Keystone, as a public-private partnership, receives federal and state support, grants, and donations so we can offer affordable treatment for everyone who is affected by a substance use disorder, regardless of ability to pay.

Keystone also accepts Medicaid and most health insurance providers.

Keystone’s grants and donations cover less than half of operating expenses, therefore we are required to bill patients’ for services not covered by insurance.

For under or uninsured patients

Keystone has been awarded numerous grants to help low-income under- and uninsured patients afford care. We never require patients to pay for treatment services in advance, and we offer affordable payment plans. On the day of your assessment, you will meet with our finance office to learn about our policies and how to manage the cost of your care and apply for available assistance.

We make payments affordable.

  • We accept cash, checks, and most major credit cards, flex spending accounts and health savings accounts.
  • If you are able and wish to pay upfront, we offer a 20 percent discount (this does not apply to ADSAP).
  • If you set up a recurring debit/ credit card payment, you are eligible for an additional 20% “extra credit”.
  • We never require payment in full in advance. Weekly payments are requested while in outpatient services, typically $25 per week.

Financial Assistance Application

Keystone offers additional financial assistance in the form of discounts and grants to assist patients in paying for treatment.

For your Financial Assistance Application, please bring documentation of the following:

Proof of Income (If Employed)

  • Last year’s tax return, and
  • Paystubs from the last month/ or
  • P & L information if you are self-employed

Proof of Income (If Unemployed)

  • Statement of unemployment benefits
  • A denial of unemployment benefits, if applicable
  • Any disability information, if applicable
  • Social Security benefit information, if applicable

Number of Household Members

  • Proof of child support payments
  • Lease, mortgage payment or bills in the name of persons in the household, showing the same address
  • Proof of child support payments
  • Prior year tax return
  • School report cards, showing the same address

Significant Financial Hardship

Federal law mandates we assess your situation based on household income and number of family members only. Keystone pledges to also consider significant, documented, financial hardship such as:

  • Out of pocket medical expenses for serious illness or injury
  • Death of family member
  • Pending loss of home to foreclosure

If you need to talk to someone about the financials related to your treatment, to begin the Financial Assistance Application process, or if you have general questions, please call our Billing Office at (803) 324-1800.

For insurance information, call Scarlett Aton at (803)323-6896

For general information, call our main office at (803)324-1800

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